Contact information

KASEMA CONTACT INFORMATION

Customer Support

Website: usekasema.com

Email: support@usekasema.com

Support hours: Monday through Friday, 9:00 a.m.–5:00 p.m. Eastern Time, excluding public holidays.

We aim to respond within two business days. For order questions, include your order number and the email address used at checkout. For damaged or incorrect items, include clear photographs so our team can help efficiently.

Kasema is an online retail store. Official company and return-address information will be provided where required for an approved return, legal request, or transaction-related inquiry.